{"id":4295,"date":"2025-04-04T09:57:05","date_gmt":"2025-04-04T07:57:05","guid":{"rendered":"https:\/\/issues.edpnet.be\/?p=4295"},"modified":"2025-04-10T09:38:01","modified_gmt":"2025-04-10T07:38:01","slug":"outage-intermittent-access-to-our-website-and-webmail","status":"publish","type":"post","link":"https:\/\/issues.edpnet.nl\/?p=4295","title":{"rendered":"Outage: Intermittent access to our website and webmail &#8211; Resolved"},"content":{"rendered":"<p>Dear customers,<\/p>\n<p>We are currently experiencing an outage with our web services, namely the websites and our webmail service, due to a DDoS (Distributed Denial of Service attack).\u00a0 Our Network Operations team is investigating this outage.\u00a0 Further updates will be released as soon as possible.<\/p>\n<p>Please find all details below:<\/p>\n<table >\n<tbody>\n<tr>\n<th ><b>Start*: <\/b><\/th>\n<td>04-04-2025 08:20<\/td>\n<\/tr>\n<tr>\n<th ><b>End*: <\/b><\/th>\n<td>05-04-2025 09:00, no impact since 04-04-2025 12:00<\/td>\n<\/tr>\n<tr>\n<th ><b>Duration: <\/b><\/th>\n<td>3 hours 40 minutes<\/td>\n<\/tr>\n<tr>\n<th ><b>Impacted services: <\/b><\/th>\n<td>edpnet.be &amp; edpnet.nl websites, and webmail subdomains<\/td>\n<\/tr>\n<tr>\n<th ><b>Affected Areas**: <\/b><\/th>\n<td>All zones<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><br \/>\nUpdate 04-04-2025 12:00<\/strong>: We have temporarily mitigated the problems. Everything seems to be under control, even though the attack is still ongoing. We are closely monitoring the situation.<\/p>\n<p>We apologize for the inconveniences.<\/p>\n<p><strong>Best regards<\/strong><br \/>\n<strong> The edpnet team<\/strong><\/p>\n<p>*All times are listed in CET, Central European Time<br \/>\n** Check the different areas &amp; zones on <a href=\"https:\/\/www.edpnet.be\/en\/support\/installation-and-usage\/internet\/learn-about-dsl-configuration\/service-areas-in-belgium.html\" target=\"_blank\" rel=\"noopener noreferrer\">our support site<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear customers, We are currently experiencing an outage with our web services, namely the websites and our webmail service, due to a DDoS (Distributed Denial of Service attack).\u00a0 Our Network Operations team is investigating this outage.\u00a0 Further updates will be released as soon as possible. Please find all details below: Start*: 04-04-2025 08:20 End*: 05-04-2025 [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27,30,105,44],"tags":[72,25,76,75,31,52],"class_list":["post-4295","post","type-post","status-publish","format-standard","hentry","category-belgium","category-outage","category-solved","category-the-netherlands","tag-belgium","tag-issue","tag-mail","tag-netherlands","tag-solved","tag-websites"],"_links":{"self":[{"href":"https:\/\/issues.edpnet.nl\/index.php?rest_route=\/wp\/v2\/posts\/4295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/issues.edpnet.nl\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/issues.edpnet.nl\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/issues.edpnet.nl\/index.php?rest_route=\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/issues.edpnet.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4295"}],"version-history":[{"count":5,"href":"https:\/\/issues.edpnet.nl\/index.php?rest_route=\/wp\/v2\/posts\/4295\/revisions"}],"predecessor-version":[{"id":4301,"href":"https:\/\/issues.edpnet.nl\/index.php?rest_route=\/wp\/v2\/posts\/4295\/revisions\/4301"}],"wp:attachment":[{"href":"https:\/\/issues.edpnet.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4295"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/issues.edpnet.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4295"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/issues.edpnet.nl\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}