Belgium / Maintenance / Scheduled /
Dear customers,
Our supplier has scheduled maintenance on our voice switches that may affect edpnet telephony and business telephony services.
During this maintenance our two switches will undergo sequential reboots, with each switch unable to process inbound or outbound calls while being rebooted.
Please find all details below:
| Start*: |
02-04-2025 00:00 |
| End*: |
02-04-2025 00:10 |
| Duration: |
10 minutes |
| Impacted services: |
Fixed voice services |
| Affected Areas**: |
All areas |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Maintenance / Scheduled /
Dear customers,
Our supplier has scheduled a maintenance that may result in service interruptions for customers located in the provinces of Brussels, West Flanders, and East Flanders.
The maintenance may also affect a limited number of connections in the provinces of Flemish Brabant and Hainaut. Connections in these regions that will be impacted during the similar maintenance on April 7 should not be affected on April 14.
Please find all details below:
| Start*: |
14-04-2025 00:00 |
| End*: |
14-04-2025 06:00 |
| Duration: |
Up to 20 minutes |
| Impacted services: |
All internet services |
| Affected Areas**: |
Brussels, West Flanders, East Flanders
Limited impact in Flemish Brabant and Hainaut |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Maintenance / Scheduled /
Dear customers,
Our supplier has scheduled a maintenance that may result in service interruptions for customers located in the provinces of Antwerp, Limburg, Hainaut, Flemish Brabant, and Walloon Brabant.
The maintenance may also affected a limited number of connections in the provinces of East Flanders and Namur.
Please find all details below:
| Start*: |
07-04-2025 00:00 |
| End*: |
07-04-2025 06:00 |
| Duration: |
Up to 20 minutes |
| Impacted services: |
All internet services |
| Affected Areas**: |
Antwerp, Limburg, Hainaut, Flemish Brabant, Walloon Brabant
Limited impact in East Flanders and Namur |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Maintenance / Scheduled /
Dear customers,
Our supplier has scheduled a maintenance that may affect customer connections in the provinces of Liège, Luxembourg, and Namur.
The maintenance may also impact a small number of connections in the following municipalities:
- 1320 – Beauvechain
- 1350 – Jauche
- 1357 – Hélécine
- 1360 – Perwez
- 1367 – Ramillies
- 1450 – Chastre
- 1702 – Dilbeek
- 3120 – Tremelo
- 3200 – Aarschot
- 3582 – Beringen
- 3600 – Genk
- 3630 – Maasmechelen
- 3798 – Voeren
- 3850 – Nieuwerkerken
- 3960 – Bree
- 3990 – Peer
- 7110 – Strépy-Bracquegnies
- 7134 – Ressaix
- 7532 – Beclers
- 7543 – Mourcourt
- 8000 – Brugge
- 8540 – Deerlijk
- 8550 – Zwevegem
- 8730 – Beernem
- 8800 – Roeselare
- 9000 – Gent
- 9080 – Lochristi
- 9100 – Sint-Niklaas
- 9750 – Zingem
- 9890 – Gavere
- 9900 – Eeklo
Please find all details below:
| Start*: |
17-03-2025 00:00 |
| End*: |
17-03-2025 06:00 |
| Duration: |
20 minutes |
| Impacted services: |
All internet services |
| Affected Areas**: |
Liège, Luxembourg, Namur, and selected municipalities |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Maintenance / Scheduled /
Dear customers,
Edpnet has scheduled maintenance on our interconnectivity link with Proximus for the provinces of Antwerp, Limburg, and Flemish Brabant.
This maintenance will result in a downtime of up to one hour for all active internet connections in these areas.
Please find all details below:
| Start*: |
11-02-2025 03:00 |
| End*: |
11-02-2025 06:00 |
| Duration: |
Up to one hour |
| Impacted services: |
All internet services |
| Affected Areas**: |
03BKC: Antwerp, Limburg, Flemish Brabant |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Maintenance /
Dear customers,
Edpnet has scheduled a maintenance on our interconnectivity link with Proximus for the provinces of Liège, Namur, and Luxembourg. This action will result in a downtime of one hour for all active internet connections in this area.
Please find all details below:
| Start*: |
04-09-2024 02:00 |
| End*: |
04-09-2024 06:00 |
| Duration: |
1 hour |
| Impacted services: |
All internet services |
| Affected Areas**: |
41GRE: Liège, Namur, province of Luxembourg |
Update 04/09/2024 09:39: The maintenance has been successfully completed. Active sessions were impacted between 02:15 and 02:50. All affected connections have been stable since the works were carried out.
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Maintenance / Scheduled /
Dear customers,
Edpnet has planned a maintenance in order to upgrade hardware and one of interconnectivity links with our supplier.
This maintenance will require a complete reconnect of all active internet connections in Walloon Brabant and Hainaut, as well as in the provinces of Liège, Namur and Luxembourg.
Please find all details below:
| Start*: |
12-03-2024 04:00 |
| End*: |
12-03-2024 06:00 |
| Duration: |
Up to 30 minutes |
| Impacted services: |
All internet services |
| Affected Areas**: |
41GRE: Liège, Namur, province of Luxembourg
71GIL: Walloon Brabant, Hainaut |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Dear customers,
Edpnet has planned a maintenance in order to improve the performance and quality of our services.
This maintenance may affect your services.
Please find all details below:
| Start*: |
07-03-2023 02:00 |
| End*: |
07-03-2023 06:00 |
| Duration: |
Several disconnections during maintenance window |
| Impacted services: |
All internet services |
| Affected Areas**: |
03BKC: Antwerp, Limburg, Flemish Brabant
91GEN: West and East Flanders |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Maintenance / Planned /
Dear customers,
Please be informed we’ve planned a maintenance on our core infrastructure. We will be performing an upgrade of several line cards to allow for higher bandwidths.
This maintenance may affect your services.
Please find all details below:
| Start*: |
31-01-2023 02:00* |
| End*: |
31-01-2023 06:00* |
| Duration: |
Up to 4 hours |
| Impacted services: |
All internet services |
| Affected Areas**: |
A2: Brussels, 41GRE: Liège, Namur, province of Luxembourg |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
We have planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.
These works may cause several disconnections during scheduled maintenance window.
Please find all details below:
| Start*: |
06-09-2022 02:00 |
| End*: |
06-09-2022 05:00 |
| Duration: |
expected impact: several disconnections during the maintenance window |
| Impacted services: |
all internet services |
| Affected Areas**: |
03BKC: Antwerp, Limburg, Flemish Brabant (telephone zones 03, 011, 012, 013, 014, 015, 016, 089) |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site