Outage: Connectivity issues in Walloon Brabant and Hainaut – Resolved

Dear customers,

We are currently experiencing an outage on our uplink for the provinces of Walloon Brabant and Hainaut. Our network engineers are working on restoring the service as soon as possible. We will provide further updates as they become available.

Please find all details below:

Start*: 18-09-2025 14:28
End*: 18-09-2025 15:20
Duration: 52 minutes
Impacted services: All internet services
Affected Areas**: 71GIL: Walloon Brabant, Hainaut


Update 18/09/2025 15:23
: The issue has been resolved. All customer connections have recovered by 15:20. The root cause was the interruption to the dark fiber on the uplink where the redundant path was unavailable at that time due to works carried out by our subcontractor.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site