Partial outage: service quality issues in Antwerp, Limburg and Flemish Brabant – Solved

Dear customers,

There was a fiber cut on the evening of October 14 impacting our network. Our uplink for the provinces of Antwerp, Limburg, and Flemish Brabant was reduced by half, which might have resulted in degraded performance of customer connections in this area. The problem was fully resolved at around 22:45.

Please find all details below:

Start*: 14-10-2024 19:55
End*: 14-10-2024 22:45
Duration: 2 hours 50 minutes
Impacted services: All internet services
Affected Areas**: 03BKC: Antwerp, Limburg, Flemish Brabant

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site