Partial outage: Connectivity issues in Antwerp, Limburg and Flemish Brabant – Resolved
Dear customers,
We are currently experiencing an incident on our uplink for the provinces of Antwerp, Limburg and Flemish Brabant, affecting some of customer connections in this area.
Our Network Operations team is investigating this outage. Further updates will be released as soon as possible.
Please find all details below:
| Start*: | 24-04-2025 11:58 |
|---|---|
| End*: | 24-04-2025 12:35 |
| Duration: | 37 minutes |
| Impacted services: | All internet services |
| Affected Areas**: | 03BKC: Antwerp, Limburg, Flemish Brabant |
Update 24-04-2025 12:40: All affected sessions have recovered and are now fully operational. We suspect a fault in our supplier’s network. We’ll provide more information as soon as it becomes available.
Update 24-04-2025 13:58: Our supplier has confirmed that our services were impacted by an incident in their backbone network. The issue has now been fully resolved, with all customer connections restored to normal operation as of 12:35.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site